Email management for people who don’t check their email

by Melissa Gratias, Ph.D.

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Course Content

Staying on Top of Your Email: Developing Habits and Routines to Manage Your Inbox Efficiently and Consistently 3 Topics

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Dealing with the dumpster fire that is your inbox

You can’t manage email without a to-do list

The best time of day to work on email

Time-Saving Tips and Tools: Automating Your Email Workflow and Using Keyboard Shortcuts 3 Topics

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Microsoft Outlook tips

Google Mail tips

Email templates to save the day

Writing Effective Emails: Crafting Messages That Get Responses and Avoiding Common Mistakes 3 Topics

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Email karma (you receive what you send)

The “perfect” email

Sharing files via email

Organizing Your Inbox: Creating Folders, Labels, and Filters to Streamline Your Workflow 4 Topics

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The Big Bucket approach to organizing email

The File Plan approach to organizing email

What about the Sent folder?

When to use filters and rules

The Inbox Zero Mindset: How to Process Email Decisively and Effectively 4 Topics

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Do NOT check your email

What emails should you keep?

What emails should you delete?

What is the Inbox for?

The Psychology of Email: Identifying and Overcoming Email Fear 4 Topics

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Declaring email bankruptcy

To CC or not to CC

Email FOMO: the “always on” mentality

Avoiding email does NOT make it go away

Understanding the Importance of Email: Why It’s Still Relevant in the Age of Messaging Apps 2 Topics

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Email vs Messaging – a cage match

Email is asynchronous communication. Act accordingly.